Our Easy Returns Policy
Gabiano makes your satisfaction a priority ...
If any product doesn't meet your expectations, we'll happily accept its return for exchange or refund.
If you wish to send an item back to us,you can either use a returns pack if one was purchased with your order, or arrange the return yourself. We recommend you use an Express Post satchel from a Post Office. Please be certain that you enclose your name and address and that the goods are sent via a reputable, trackable method.
Please ensure you email firstname.lastname@example.org or phone 0800-422-4266 to advise your intention to return any goods prior to shipping.
Items being returned must be wrapped in a protective wrapper e.g. bubble-wrap or similar, prior to being placed inside the shipping satchel. Please ensure the satchel is big enough to hold the scarves flat so they are returned in the condition they were received and are not crushed.
Address the parcel to:
99 KAIMANAWA STREET
To exchange an item purchased from Gabiano, simply place a new order online and return your original purchase.
Returned goods RECEIVED at the Gabiano distribution centre
- in their original condition
- in their original packaging, and
- in good order and condition
will be refunded the same way in which you paid for the product, except for gift cards which reimbursements are not possible. A refund or credit will be provided in this case.
GOODS RECEIVED 1-14 DAYS FROM PURCHASE DATE
qualify for a full refund to the value of your purchase (excludes shipping costs)
GOODS RECEIVED 15-30 DAYS FROM PURCHASE DATE
qualify for a refund in the form of a Gabiano Gift Card
AFTER 30 DAYS
Sorry, but we don't accept returns after 30 days.
- NOTE: Sale price items are non-returnable
Please remember that any item being sent back, must be returned in it's original packaging and if applicable with it's original swing tags attached.
If you have any queries relating to our returns policy, please email email@example.com